Privacy Policy

Effective Date: May 29, 2025

1. Introduction

That Which Supports Me LLC (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://drdanribley.com/, use our services, or communicate with us through various channels including SMS/text messaging.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)
Demographic information (age, gender, location)
Professional information related to X39 partnership opportunities
Communication preferences and history
Payment information (when applicable)
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser information
Device information and operating system
Website usage data and navigation patterns
Cookies and similar tracking technologies
Referral sources and search terms
Date and time of visits

2.3 Communication Data

We collect information related to our communications with you, including:

SMS/text message communications and consent records
Email correspondence
Phone call records (when applicable)
Social media interactions

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

Provide information about X39 brand partnership opportunities
Deliver wellness product education and consultation services
Process transactions and manage accounts
Provide customer support and respond to inquiries

3.2 Communication

Send SMS/text messages with your consent
Send promotional materials and updates about our services
Provide appointment reminders and confirmations
Share educational content and business opportunities

3.3 Business Operations

Improve our website and services
Analyze website usage and user behavior
Conduct market research and analytics
Ensure compliance with legal obligations
Prevent fraud and enhance security

4. SMS/Text Messaging Privacy

4.1 Consent and Opt-In

We only send SMS/text messages to individuals who have provided explicit consent. By providing your mobile phone number, you agree to receive text messages from us as described in our Terms and Conditions.

4.2 Message Content

Text messages may include information about X39 partnerships, promotional offers, appointment reminders, and other service-related communications.

4.3 Opt-Out Rights

You can opt out of receiving text messages at any time by:

Replying “STOP” to any text message
Texting “UNSUBSCRIBE” to our messaging number
Contacting us directly using the information provided below

4.4 Data Retention

We retain SMS communication records as required by law and for business purposes, typically for a period of 3-7 years.

5. Information Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Email and SMS marketing services
Payment processing
Analytics and data analysis
Customer relationship management

5.2 Business Partners

In connection with X39 partnership opportunities, we may share relevant information with authorized business partners, but only with your explicit consent.

5.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to:

Comply with legal processes
Protect our rights and property
Ensure user safety
Investigate fraud or security issues

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure data transmission protocols
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

7.1 Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content.

7.2 Types of Cookies

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising
Preference Cookies: Remember your settings and preferences

7.3 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Contact information: Retained until you request deletion or opt out
Communication records: 3-7 years as required by law
Website usage data: Typically 2-3 years
Payment information: As required by financial regulations

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

11.1 Access and Portability

You may request access to your personal information and receive a copy in a portable format.

11.2 Correction and Updates

You may request corrections to inaccurate or incomplete personal information.

11.3 Deletion

You may request deletion of your personal information, subject to legal and business requirements.

11.4 Opt-Out Rights

You may opt out of marketing communications, including SMS messages and promotional emails.

11.5 Complaints

You have the right to file a complaint with relevant data protection authorities if you believe your privacy rights have been violated.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Providing SMS notifications when appropriate

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

That Which Supports Me LLC
Website: https://drdanribley.com/
Email: drdanribley@gmail.com

Last Updated: May 29, 2025

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.